0kkbd Privacy Policy — Your information is safe with us

1. Introduction

0kkbd ("we", "our", "platform") is an online entertainment platform in Bangladesh offering casino games and cricket betting services. We operate our headquarters and are fully committed to protecting the privacy of our users.

This privacy policy informs you of what types of information we collect when you use the 0kkbd website (https://0kkbd.cam), how that information is used, who it may be shared with, and what steps we take to protect your data. By accessing this site or creating an account, you consent to the terms of this privacy policy.

This policy has been prepared in accordance with applicable data protection laws and regulations of Bangladesh. We review this policy from time to time and make necessary changes. Users will be appropriately notified of any changes.

2. Data Collection

We collect the following types of information to provide services on the 0kkbd platform:

2.1 Information Collected Directly from You

During account registration and use, we collect:

• Full name and date of birth
• Mobile number and email address
• Current address (including district and division)
• National ID (NID) or passport number (for identity verification)
• bKash, Nagad, or Rocket account number (for payment processing)
• Chosen username and password

2.2 Automatically Collected Information

When you use our site, the following information is collected automatically:

• IP address and device identifier (device ID)
• Browser type and version
• Operating system information
• Date, time, and duration of site visits
• History of pages viewed and links clicked
• Referral source (where you came from before reaching our site)

2.3 Transaction Information

Details of every transaction related to deposits, withdrawals, and games are recorded. This includes the amount, time, method, and transaction reference number.

3. Purpose of Data Use

0kkbd uses your information only for specific and lawful purposes. The main purposes for using your data are detailed below:

3.1 Account and Service Management

• Creating and keeping your account active
• Verifying your identity and preventing fraud
• Processing financial transactions via bKash, Nagad, and Rocket
• Managing bonuses and promotional offers

3.2 Security and Compliance

• Detecting and preventing unauthorized access and fraudulent activity
• Complying with Anti-Money Laundering (AML) regulations
• Fulfilling legal obligations
• Enforcing responsible gaming policies

3.3 Customer Service and Communication

• Providing 24/7 live chat support
• Sending important account-related notifications
• Resolving technical issues

3.4 Platform Development

• Improving site performance and user experience
• Planning new games and features
• Analyzing the needs of users in Bangladesh

4. Data Retention

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while your account is active.
• Even after an account is closed, financial transaction records may be retained for a minimum of five (5) years for legal reasons.
• Information needed for fraud prevention and handling legal claims is kept for a defined period.
• Information that is no longer needed is permanently deleted using secure methods.

All data is stored on encrypted servers and can only be accessed by authorized personnel.

5. Sharing Data with Third Parties

0kkbd does not sell or commercially share your personal information. Data may be shared with third parties only in the limited circumstances described below:

5.1 Payment Processors

The minimum information necessary to process transactions via bKash, Nagad, and Rocket is shared with the relevant payment providers. These third parties are governed by their own privacy policies.

5.2 Game Providers

Technical information necessary for game operation may be exchanged with game providers such as Pragmatic Play, Spribe, JILI, and PG Soft. In such cases, personally identifiable information is kept to a minimum.

5.3 Law Enforcement Agencies

In cases of a lawful order or legal obligation, we are required to share necessary information with the relevant authorities. Beyond this, no information is voluntarily provided to law enforcement agencies.

5.4 Commitment Not to Share Data

We never sell or transfer your information to marketing companies, data brokers, or any other unauthorized third parties.

6. Cookies Policy

The 0kkbd website uses cookies and similar tracking technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the site. Without these, login and payment will not work.
• Functional Cookies: Remember your preferences such as language settings.
• Analytical Cookies: Collect site usage statistics that help with site improvement.
• Security Cookies: Help detect fraudulent activity.

6.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit site functionality and may cause issues with login or payments.

7. Security Measures

0kkbd applies industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
• Database Encryption: All sensitive information collected is stored in encrypted databases.
• Two-Factor Authentication: Two-factor authentication is available for additional security at login.
• Regular Security Audits: Our systems undergo regular security audits and penetration testing.
• Access Controls: Only authorized personnel can access specific data, and their activity is logged.
• Firewall and Intrusion Detection: Advanced firewalls and continuous monitoring systems are active at the server level.

Even so, no digital system is 100% secure. Keep your account password strong and do not share it with anyone. If you notice any suspicious activity, contact us immediately.

8. Your Rights

As a registered user of the 0kkbd platform, you have the following rights:

8.1 Right to Access

You may request a copy of the personal information we hold about you at any time. We will endeavor to fulfill this request within seven (7) business days.

8.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you can have it corrected. Submit a correction request via live chat or email.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information is required to be retained for a set period for legal or regulatory reasons.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. We always respect requests to opt out of marketing communications.

8.5 Right to Data Portability

You may request to receive your personal information in a structured, commonly used format.

To exercise any of the above rights, contact us via 24/7 live chat or email.

9. Protection of Minors

0kkbd strictly does not permit use by anyone under the age of 21. Our platform is for users aged 21 and above only.

• An age verification process must be completed during account registration.
• If we become aware that a minor has created an account, that account will be closed immediately.
• Any information collected from a minor will be deleted immediately.
• Family members may use parental control software to restrict minors from accessing the platform.

If you suspect that a minor is using our platform, please contact us immediately.

10. Policy Changes

0kkbd reserves the right to update this privacy policy from time to time. When changes are made to the policy:

• The "Last Updated" date at the top of this page will be changed.
• Registered users will be notified of significant changes via email or a notification after login.
• The updated policy will take effect from the date of publication.
• If you continue to use the platform after the changes, you will be considered to have accepted the new policy.

You are advised to review this page regularly so that you stay informed about the latest policy.

11. Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 live chat support is available on any page of the website

Our privacy team will process your request as quickly as possible. Email requests are generally answered within 24 hours.