Responsible Gaming Policy

0kkbd's commitment to responsible gaming comes first

We believe entertainment should be healthy and safe. With deposit limits, self-exclusion, and time-out features for players aged 21 and above, 0kkbd is always here for you.

Our core protection features

The steps we have taken at 0kkbd to support responsible gaming

Deposit Limit

You can set your own daily, weekly, or monthly maximum deposit amount. Once you set this limit, it takes effect immediately. A 48-hour cooling-off period applies to any increase in your limit, so you can make that decision with care.

Time-Out Feature

If you feel you need a short break, take a time-out from 1 day up to 6 weeks. During this period, your account will be completely inactive and no deposits or betting will be possible.

Self-Exclusion

Use self-exclusion for a long-term break. Exclusion options are available from 6 months up to 5 years. During this time, access to your account will be completely blocked and no bonus offers will be sent to you.

Reality Check

A pop-up notification at set intervals will remind you how long you have been playing and how much money has been spent in that session. This helps you stay aware.

Loss Limit

Set up automatic gaming suspension after losing a set amount. You can configure this limit yourself, and it plays an effective role in protecting your finances.

24/7 Support Service

If gaming feels like it is becoming a problem, contact our Bengali-language 24/7 live chat support. Our team is ready to give you the right guidance and assistance.

For 21+ years of age and above only

To register at 0kkbd and use any gaming or betting feature, you must be at least 21 years old. Providing proof of age documentation during account verification is mandatory. Keeping minors protected from gaming is our highest responsibility.

For 21+ • Play Responsibly

Recognize the signs of a gaming problem

If you notice these signs in yourself, you should seek help

Warning Signs

You feel the urge to bet more and more to try to win back money you have lost
You are trying to hide your gaming habits from family or friends
Gaming is causing harm to your work, studies, or relationships
You are spending beyond your means or borrowing money just for gaming
You repeatedly fail when you try to stop gaming
You feel restless, anxious, or irritable when you are not gaming

Healthy Gaming Habits

See gaming as a form of entertainment, not a source of income
Set a budget and time limit before each session
Only bet money that you can afford to lose without it affecting your daily life
Take regular breaks and spend time with family and friends
Avoid gaming when you are under stress or feeling anxious
Use the limit or time-out feature to keep yourself protected

0kkbd's accountability policies

How we ensure a safe gaming environment

1

Age Verification

Every user's age is verified at the time of registration and before their first withdrawal. Accounts belonging to anyone under 21 are permanently closed. This is part of our strict policy.

2

Promotional Communication Control

Users who have self-excluded or are in a time-out do not receive any bonus offers, promotional emails, or push notifications. We respect your decision.

3

Fund Security

The money in your wallet is completely secure. Even during self-exclusion or account closure, your balance remains safe and can be withdrawn later.

4

Team Training

Every member of our support team is trained on responsible gaming matters. When someone asks for help, they handle the situation with sensitivity.

5

Transparent Information

The house edge, winning probabilities, and game features are clearly stated for every game. We believe an informed player can make the right decisions.

6

Behavior Monitoring

Our system detects unusual gaming patterns. When suspicious behavior is observed, our team proactively reaches out to the user.

How to set your limits

Take control of your gaming in a few simple steps

01

Log in to your account

Log in to your 0kkbd account and go to your profile settings.

02

Open the "Responsible Gaming" option

Find the "Responsible Gaming" section in the settings menu.

03

Set your preferred limits

Choose what you need — deposit limit, loss limit, time-out, or self-exclusion.

04

Confirm and save

Save your settings. Most limits will take effect immediately.

Important Information

Once a deposit limit or self-exclusion is set, it cannot be changed before the specified period ends. Lowering a limit takes effect immediately; however, increasing a limit requires a cooling-off period of at least 48 hours. No bonuses or offers are applicable during self-exclusion. If you run into any issues, contact our live chat right away or email [email protected].

Instant Limits 48-Hour Cooling-Off SSL Secured

We are here when you need help

If gaming feels like it is becoming a problem, do not wait — contact us right away. Our Bengali-speaking support team is available 24 hours a day, 7 days a week. We are ready to assist you with complete confidentiality and without any judgment.

Email: [email protected]  |  Live Chat: Click the chat icon at the bottom right of the site

Frequently asked questions about responsible gaming

Answers to commonly asked questions

The deposit limit controls the maximum amount you can deposit within a set time period. You can choose a daily, weekly, or monthly limit. Lowering your limit takes effect immediately. However, if you want to increase your limit, you will need to wait 48 hours — this cooling-off period is in place for your protection.

No, your account balance remains completely safe when you self-exclude. During the exclusion period, gaming or making new deposits is not possible, but your existing balance is preserved. Once the exclusion period ends, or with the help of the support team, you will be able to withdraw your funds.

A time-out is a short-term break — typically from 1 day up to 6 weeks. It is suitable for a light pause. Self-exclusion is a long-term measure — from 6 months up to 5 years — during which access to your account is completely blocked. For serious issues such as gaming addiction, self-exclusion is the right choice.

To participate in any form of gaming or betting at 0kkbd, you must be at least 21 years old. Age is verified during the registration process and, if required, confirmed through a national ID card or passport. Accounts belonging to underage individuals are permanently closed.

If you feel that gaming is becoming a problem, contact 0kkbd's 24/7 live chat support right away or send an email to [email protected]. Our support team will help you set up self-exclusion or take other protective measures. Handling every matter with confidentiality and respect is our commitment.

Reality Check is a time-based alert feature. You can set it up to receive a notification at regular intervals (for example, every 30 minutes or every 1 hour). The notification shows how long you have been playing and how much money has been won or lost in that session. It helps keep you aware and reminds you to take a break on time.

Currently, 0kkbd offers overall deposit limits and loss limits that apply to the entire account. A limit feature by specific game category is under development. For more details, please contact our support team via live chat.

Play responsibly, enjoy the experience

Your peace of mind and financial security matter most to us. Build healthy gaming habits and enjoy the vast game library at 0kkbd.